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The best results for your business



Business Operations and Managed Service consulting designed to maximise efficiency and profitability for your business.

Business can be as simple or as complex as you want to make it.

At Duncanson & Croshaw we aim to break down seemingly complex business processes, contracts and engagements and make them easier to understand and change to the benefit of our customers. The speed of business today means it is often difficult to work on the business when all your time is spent in the business. This is where we make the difference, providing clarity around how the operations and services are working within your business and generating recommendations for positive profitable change.

About Duncanson & Croshaw

Decades of experience and results

With over 30 years' experience in a background of CEO and COO roles for major national and international organisations and having driven and maintained some of the largest Managed Services businesses in the region. You can rest assured we have the knowledge, skills and experience to bring significant benefit to your business. By utilising tested business methodologies and processes Duncanson & Croshaw can quickly understand the needs of your business then plan and execute a program of works to ensure the desired outcome.

What We Offer

Services customised to your unique business needs, leveraging significant knowledge and experience with tried and tested methodologies. 

For Service Providers

Managed Services Supply Transformation

Duncanson & Croshaw focus on enabling organisations to optimise their Managed Services supply offering and achieve operational excellence, financial growth, and customer satisfaction. With extensive experience in commercial responsibility, technology suite expertise, end-to-end business governance and deep domain knowledge, we provide comprehensive solutions tailored to your specific needs. Our proven track record of key achievements ensures that we deliver tangible results and value to your organisation. Product and Solution development to match your business capability and target markets can be offered to ensure your business maximises return on your investments.

For End Users

Managed Services Review and Improvement

Managed Services can be complex to understand and develop. At Duncanson & Croshaw we take a methodical approach to simplifying this, be it existing engagement reviews or developing new managed service constructs. Our depth and breadth of experience ensures we can get the best commercial, technical and service construct that create the right outcomes for your business needs. Process and workflow development is a key to success along with clearly defined demarcation of responsibilities between organisations and their suppliers. Having the structure in place for constant contract and performance review with suppliers is critical in ensuring you maximise value and it continues to benefit your organisation.

For Company Optimisation

Business Operations Design and Consulting

Business Operations in all organisations is critical for overseeing and optimising various aspects of the company's day-to-day activities. This function focuses on improving efficiency, streamlining processes, and ensuring the smooth operation of the organisation. Duncanson & Croshaw work closely with different departments, including finance, human resources, marketing, and technology, to enhance overall productivity and assist your business in achieving its objectives. By utilising various methodologies to audit and analyse the current environment we provide recommendations for appropriate changes that can be made to improve efficiency and profitability. At Duncanson & Croshaw we can help work on the business whilst you focus on working in the business.

Email: enquiry@duncansoncroshaw.com.au